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Data Protection

Data protection declaration

We are aware that the protection of your privacy is important to you when using our website. We take the protection of your personal data very seriously. Therefore, we want you to know when we store which data and how we use it. We would like to inform you about our data protection measures with this data protection declaration.

Collection of personal data

In the following, we inform you about the collection of personal data when using our website. Personal data is all data that can be directly or indirectly related to you personally, e.g. name, address, e-mail addresses, user behaviour.
We process data in accordance with DS-GVO Art. 6 Para. 1 lit. a) b) c) f). This means that we only process personal data if consent has been given (lit. a), insofar as necessary for the fulfilment of a contract or pre-contractual measures (lit. b), we are legally obliged to do so (lit. c) or we have a legitimate interest in the processing (lit. f). The corresponding legal basis will be named in each individual case.
When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, name and telephone number, if applicable) will be stored by us in order to answer your questions. We delete the data accruing in this context after the purpose of the enquiry has ceased to apply. Depending on the type of enquiry, we collect this data with your express consent in accordance with Art. 6 Para. 1 lit. a) DSGVO, for the processing and fulfilment of a contract or pre-contractual measures in accordance with Art. 6 Para. 1 lit. b) DS-GVO or in the case of a legitimate interest in accordance with Art. 6 Para. 1 lit. f) DSGVO. The legitimate interest here is to answer enquiries and to provide information about our products and services.
In the case of exclusively informational use of the website, i.e. if you do not register or otherwise transmit information to us, only the data that your browser transmits to the server we use is collected. If you wish to view our website, the following data is collected, which is technically necessary for us to display our website to you and to ensure its stability and security. The forwarding is automated by your browser and is inherent in the use of the Internet. (Legal basis is Art. 6 para. 1 lit. f DS-GVO):

  • IP address
  • Date and time of the request
  • Time zone difference from Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Amount of data transferred in each case
  • Website from which the request came
  • Browser
  • Operating system and its interface
  • Language and version of the browser software


Please refer to the imprint for the person responsible in accordance with Art. 4 No. 7 of the EU General Data Protection Regulation (DS-GVO).

Purposes of use

We will only use the personal information we collect from you to provide you with the products or services you request, or for other purposes for which you have given your consent, unless otherwise required by law.

Data subjects’ rights

You have the following rights in relation to personal data relating to you:

  • Right to information,
  • right to rectification or erasure,
  • right to restriction of processing,
  • right to object to processing,
  • right to data portability

You also have the right to complain to a data protection supervisory authority about our processing of your personal data.

Right to withdraw or object to the processing of your data

If you have given your consent to the processing of your data, you may revoke this consent at any time. Such a revocation will affect the permissibility of the processing of your personal data after you have expressed it to us.

Data retention

We store personal data for as long as this is necessary to fulfil our contractual and pre- and post-contractual obligations. This does not affect your right to erasure or restriction of processing. Furthermore, this does not affect our right to continue to store the data for legally compelling reasons (Art. 6 para. 1 lit. c) DS-GVO) or if there is a legitimate interest (Art. 6 para. 1 lit. b) DS-GVO). Legitimate interests include, in particular, the examination and enforcement of claims for damages and other claims.
Log files that are required for the stability and security of the system are automatically deleted after four days.

Use of cookies

In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive in relation to the browser you are using and which provide the party setting the cookie (in this case, us) with certain information. Cookies cannot execute programmes or transfer viruses to your computer. They serve to make the internet offer as a whole more user-friendly and effective.

  1. This website uses the following types of cookies, the scope and functionality of which are explained below:
    • Transient cookies (for this b)
    • Persistent cookies (see c)
  2. Transient cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This enables your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close the browser
  3. Persistent cookies are automatically deleted after a predefined period of time, which may differ depending on the cookie. You can delete the cookies at any time in the security settings of your browser
  4. You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. Please note that you may not be able to use all the functions of this website


We use technical and organisational security measures to protect the data you have made available from accidental or intentional manipulation, loss, destruction or access by unauthorised persons. In the case of collection and processing of personal data, the information is transmitted in encrypted form to prevent misuse of the data by third parties. Our security measures are continuously revised in line with technological developments.


The constant development of the Internet makes it necessary to make adjustments to our privacy policy from time to time. We reserve the right to make corresponding changes at any time.

Usage statistics

When visiting our site, we anonymously record the way visitors came to our website and how many users called up the page. (Search engine, linking, direct input or advertising measures) The data is not used to identify individual visitors, but exclusively for the transmission of quantitative values. The statistics cannot be used to track your behaviour on other websites. The data will not be linked to other services. If you have deactivated the setting of cookies in your browser, your visits will not be recorded. Otherwise, these cookies are automatically deleted after seven days.

Third party content on the website

Our website integrates content from other providers. This can be pure content elements (e.g. news, news), but also widgets (functions such as booking systems) or e.g. fonts and technical libraries. This also includes Google Fonts. For technical reasons, this is done by loading this content from other servers by the browser. In this context, the IP currently used by your browser and the browser used by the requesting system are transmitted. Please refer to the respective data protection declarations of the third-party providers in this regard.

Route planner

We use Bing Maps from Microsoft on our website to provide you with an interactive route planner. By using this service, you consent to the processing of data in accordance with the Bing Maps Terms of Use (
If you use the map, e.g. by clicking on our locations listed there, we do not collect any data from you. However, Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA may collect personal or personally identifiable information through BING Maps. We cannot influence which data Microsoft collects with BING Maps, nor how Microsoft processes and evaluates this data. Please therefore refer to the Terms of Use for BING Maps, available at (click on the BING section there).